Summary

This senior associate provides operational support for global messaging, collaboration and unified communications services at Rothschild & Co. The role spans Microsoft 365 platforms, enterprise archiving, email signature services, and Teams telephony and room equipment, working with outsourced IT teams and global technology groups.

Responsibilities

• Administer exchange environments and troubleshoot hybrid dependencies
• Support enterprise vault archiving and mailbox issues
• Manage codetwo email signatures and disclaimers
• Maintain operational runbooks and service documentation
• Support teams telephony and meeting room hardware
• Investigate incidents and implement service improvements