Summary

This mid-level specialist role oversees transfer agency and third-party administrator services for Janus Henderson’s UK, Luxembourg and Irish fund ranges, with a focus on distribution expenses. The role is based in the London office with hybrid working and includes service monitoring, rebate calculations, governance reviews and process improvement.

Responsibilities

• Monitor transfer agency service standards and KPIs
• Calculate client rebates for fund ranges
• Conduct TPA due diligence and oversight reviews
• Resolve queries with internal teams and TPAs
• Produce management information reporting
• Review processes against local regulatory requirements
• Support operational change projects and client due diligence meetings