Summary

This role delivers engineering and operational support for enterprise trading voice services. It focuses on monitoring, health checks, troubleshooting, software certification, and changes to trader voice platforms, with a requirement for 5+ years of trader voice engineering experience.

Responsibilities

• Monitor trading voice infrastructure and services
• Perform ready-for-business checks and health checks
• Troubleshoot trading voice issues at l3
• Certify software releases and assess new features
• Review vendor statements of work for changes
• Coordinate vendor support and change management
• Follow internal controls and meet service-level deadlines