Summary

Sierra is hiring an agent strategist to partner with agent product managers and agent engineers to scope, build, and ship ai agents that handle thousands of customer conversations daily. The role combines product strategy, conversational design, and customer insight, and is based in-person in san francisco. Italian speaking is required.

Responsibilities

• Partner with agent product managers and engineers
• Scope, build, and ship ai agents
• Design and refine conversational ai agents
• Drive execution across complex agent projects
• Coordinate stakeholders across the agent lifecycle
• Provide data-driven strategic insights to customers
• Communicate clearly across technical and non-technical teams