Summary

Sierra is hiring a strategist for agent development to partner with agent product managers and agent engineers to scope, build, and ship ai agents that handle thousands of customer conversations daily. The role combines product strategy, conversational design, and customer insight, and involves coordinating across technical and non-technical stakeholders through the agent development lifecycle. The company is primarily in-person based in san francisco, with growing offices in multiple global locations.

Responsibilities

• Partner with agent product managers and engineers
• Scope, build, and ship ai agents
• Design and refine conversational ai agents
• Drive execution across complex agent projects
• Coordinate stakeholders across the agent lifecycle
• Provide data-driven strategic insights to customers
• Communicate clearly across all stakeholders