Summary

Sierra is hiring a strategist for agent development to partner with agent product managers and agent engineers to scope, build, and ship ai agents that handle thousands of customer conversations daily. The role combines product strategy, conversational design, and customer insight, and involves coordinating across technical and non-technical stakeholders through the agent development lifecycle. The company is primarily in-person based in san francisco, with offices in multiple global cities, and the role is for full-time employees.

Responsibilities

• Scope, build, and ship ai agents
• Partner with agent product managers and engineers
• Design and refine conversational ai agents
• Drive delivery of complex agent projects
• Coordinate stakeholders across the agent lifecycle
• Provide data-driven strategic insights to customers
• Advise customers on ai strategies