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Staff Product Engineer

Parloa · London

2 weeks ago

Not specifiedenterprise conversational aicustomer support automationmulti-agent orchestration

Workplace

Not specified

Location

London

Posted

2 weeks ago

Summary

The staff product engineer builds production-ready integrations and capabilities for Parloa's enterprise conversational AI agents. The role focuses on customer systems, agentic AI, and reliable enterprise deployments.

Responsibilities

  • Lead complex enterprise customer engagements
  • Architect integrations across customer systems
  • Build production capabilities beyond AMP
  • Establish observability, evaluations, and incident playbooks
  • Validate AI-assisted code before deployment
  • Mentor product engineers and interview candidates
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enterprise conversational aicustomer support automationmulti-agent orchestrationcontact-center integrationsretrieval-augmented generationregulated data security