Summary

The SME Business Insurance Advisor manages customer interactions across small business insurance, from quotations and policy sales to renewals and amendments. The role combines underwriting decisions with customer service and sales in a hybrid working arrangement, with at least 50% of time spent in the office.

Responsibilities

• Provide quotations and sell small business policies
• Manage renewals, amendments, and policy cancellations
• Assess risks using delegated underwriting authority
• Tailor insurance solutions to customer needs
• Achieve performance and customer service targets