Summary

The shift manager will lead day or night sortation operations at Relay's London site, ensuring performance, service quality, and health and safety standards are met. The role manages and develops site operatives through recruitment, onboarding, training, coaching, and performance improvement.

Responsibilities

• Oversee sortation operations during assigned shifts
• Support recruitment, onboarding, and training of operatives
• Lead and coach site operatives toward performance
• Uphold and improve health and safety standards
• Identify efficiency and service quality improvements
• Collaborate with stakeholders on site success