Summary

The shift manager will oversee sortation operations at Relay's Birmingham site, ensuring shift targets, service quality, and health and safety standards are achieved. This is a senior operational leadership role involving recruitment support, training, and coaching of site operatives across day or night shifts.

Responsibilities

• Oversee sortation operations during assigned shifts
• Support recruitment onboarding and training of operatives
• Lead coach and motivate site teams
• Uphold and improve health and safety standards
• Track performance data and identify efficiency opportunities
• Improve service quality across site operations