Summary

This remote Services Engagement Manager role leads customer-facing Quality Cloud implementation planning and consulting sales for life sciences clients. The role operates at an engagement-management grade, developing proposals, statements of work, project charters, staffing plans, timelines, and cost estimates while supporting sales and delivery teams.

Responsibilities

• Structure quality cloud implementation approaches
• Develop customer proposals and statements of work
• Define project charters, staffing, and timelines
• Align sales, strategy, and services teams
• Position managed services and training solutions
• Manage stakeholder negotiations and expectations
• Recommend implementation partners for customer projects