Summary

The Services Engagement Manager leads customer-facing Quality Cloud implementation consulting for life sciences organizations, shaping delivery approaches, proposals, statements of work, staffing, timelines, and costs. This is a senior delivery and sales-aligned role that is fully remote, with travel of up to 25% required.

Responsibilities

• Structure customer-specific quality implementation approaches
• Develop proposals and statements of work
• Define project staffing, timelines, and costs
• Align sales, strategy, and services teams
• Position managed services and training solutions
• Manage executive stakeholder negotiations