Summary

This senior TechOps Architect role will set technical direction for identity management, device management, automation, support tooling, and broader IT infrastructure across Octopus Energy Group. The role combines strategic architecture and complex project leadership with hands-on support, mentoring, supplier management, and technical delivery, without direct people management.

Responsibilities

• Define technical direction for the TechOps team
• Design and improve scalable automation and systems
• Provide hands-on first-, second-, and third-line support
• Lead identity and device management projects
• Mentor TechOps team members on technical work
• Manage SaaS and hardware procurement relationships
• Coordinate security, productivity, and user experience decisions