Summary

This is a senior research lead role shaping user research strategy across Wise's Grow business area. You will lead one or two researchers while continuing to deliver strategic research, influence product roadmaps, and guide the responsible use of AI and emerging tools.

Responsibilities

• Set research direction across multiple product teams
• Raise research quality, standards, and organisational maturity
• Develop researchers through coaching and performance management
• Plan and deliver strategically important user research
• Use evidence to shape product roadmaps and decisions
• Align research priorities and resolve team dependencies
• Guide responsible use of AI and emerging tools