Summary

This senior role owns strategic relationships with global systems integrators, consulting firms, and implementation partners delivering Parloa's enterprise AI and customer experience solutions. Based in the UK, the role guides partner practices and implementation programs while building governance and success processes; the working arrangement is not stated.

Responsibilities

• Manage strategic relationships with global implementation partners
• Advise partners on scaling their Parloa services practices
• Guide partner-led enterprise AI implementation programs
• Monitor delivery risks and manage escalations
• Align partners with internal customer success and product teams
• Run delivery reviews and executive business reviews