Summary

This senior manager role leads operational resilience across AustralianSuper’s Member Operations function. It oversees critical operations, recovery readiness and third-party risks, while leading a team and working with flexible, blended arrangements.

Responsibilities

• Assess critical operations and third-party supply chain risks
• Develop resilience metrics, dashboards and early warning indicators
• Maintain critical operations dependencies and recovery requirements
• Improve resilience frameworks across Member Operations
• Support incident reviews, scenario tests and recovery simulations
• Maintain remediation registers and track action closure
• Lead and develop the operational resilience team