Senior Manager, Knowledge & Governance Management
AustralianSuper
3 weeks ago
HybridFull_timeknowledge managementcontent governancemember services
3 weeks ago
Workplace
Hybrid
Employment
Full_time
Posted
3 weeks ago
Summary
A senior role shaping knowledge and content management across AustralianSuper’s Member Domain. The position owns governance and the Lighthouse product roadmap, with a blended working environment.
Responsibilities
- Lead knowledge management capability uplift
- Establish content ownership and review frameworks
- Oversee content governance and approval workflows
- Define Lighthouse product vision and roadmap
- Shape multi-year knowledge management strategy
- Use analytics to improve content performance
knowledge managementcontent governancemember servicesfrontline operationssuperannuation