Summary

Senior machine learning engineer role in deliveroo’s london care team, focused on decision-making systems that affect customer experience, trust, and fairness. You will own the full ml lifecycle for customer support and high-stakes decision systems, including reliability monitoring and evaluation for real-time model performance. The role is hybrid, typically 3 days in the office, and involves partnering with product managers and embedding models into scalable production systems.

Responsibilities

• Lead design and development of ml models
• Productionise machine learning models for customer support
• Build monitoring evaluation and alerting frameworks
• Detect model underperformance drift and unexpected behavior
• Partner with product managers on ml solutioning
• Provide technical leadership for ml quality reliability
• Embed models into scalable high-performance systems