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Senior Engineering Manager - Customer Growth

Trainline · London

£120k–£135k1 month ago

HybridFull_timecustomer growth engineeringrailcards growth and retentionsubscriptions

Salary

£120k–£135k

Workplace

Hybrid

Employment

Full_time

Location

London

Posted

1 month ago

Summary

Senior Engineering Manager leading the Customer Growth engineering organisation at Trainline, including Engineering Managers and multiple fullstack squads across web, backend and mobile. The role owns multi-team delivery, technical direction, people development and operational excellence in a hybrid working model.

Responsibilities

  • Lead multiple squads and engineering managers
  • Coach teams through career development and performance conversations
  • Own end-to-end delivery across engineering squads
  • Align technical delivery with business outcomes
  • Guide architecture across web backend and mobile
  • Connect railcards subscriptions and value domains
  • Strengthen monitoring alerting and incident management
customer growth engineeringrailcards growth and retentionsubscriptionscustomer value exchangefullstack web backend and mobileengineering people management