Summary

The Senior Data Scientist will use SQL and Python to investigate customer journey problems and identify product and commercial opportunities across search, supply, and commerce at Trainline. The role is hybrid, with office attendance required for at least 60% of working time over a 12-week period.

Responsibilities

• Combine diverse datasets across search, supply, and commerce
• Identify customer and business opportunities through analysis
• Investigate conversion declines, checkout errors, and failed searches
• Build reusable analytical tools and investigation frameworks
• Surface product and commercial opportunities for teams
• Mentor data scientists and partner analysts
• Solve cross-functional customer experience problems end to end