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Senior Customer Success Manager - Ostro

Veeva Systems · Boston

£115k–£170k4 months ago

RemoteFull_timepharmaceutical client serviceshcp engagementpatient engagement

Salary

£115k–£170k

Workplace

Remote

Employment

Full_time

Location

Boston

Posted

4 months ago

Summary

This senior client partner role supports enterprise pharmaceutical clients using Ostro's AI-powered engagement platform. You will advise commercial stakeholders, improve adoption and campaign performance, support digital programs and product launches, and identify partnership expansion opportunities while working remotely with flexibility to work from home or an office.

Responsibilities

  • Build trusted relationships with pharmaceutical clients
  • Develop digital strategies for omnichannel programs
  • Translate campaign analytics into business recommendations
  • Support product launches and promotional review
  • Lead complex cross-functional client initiatives
  • Identify opportunities to expand partnerships
veeva vault promomatsveeva commercial cloud
pharmaceutical client serviceshcp engagementpatient engagementdigital marketing strategyproduct launchespromotional review