Senior Customer Success Manager - Ostro
Veeva Systems · Boston
£115k–£170k4 months ago
RemoteFull_timepharmaceutical client serviceshcp engagementpatient engagement
£115k–£170k
4 months ago
Salary
£115k–£170k
Workplace
Remote
Employment
Full_time
Location
Boston
Posted
4 months ago
Summary
This senior client partner role supports enterprise pharmaceutical clients using Ostro's AI-powered engagement platform. You will advise commercial stakeholders, improve adoption and campaign performance, support digital programs and product launches, and identify partnership expansion opportunities while working remotely with flexibility to work from home or an office.
Responsibilities
- Build trusted relationships with pharmaceutical clients
- Develop digital strategies for omnichannel programs
- Translate campaign analytics into business recommendations
- Support product launches and promotional review
- Lead complex cross-functional client initiatives
- Identify opportunities to expand partnerships
veeva vault promomatsveeva commercial cloud
pharmaceutical client serviceshcp engagementpatient engagementdigital marketing strategyproduct launchespromotional review