Summary

This senior consultant role leads MedTech QMS complaints implementations for Veeva customers globally, combining software consulting with medical device quality and regulatory expertise. The role owns implementation workstreams, customer liaison activities, and post-implementation adoption guidance, with work-from-home or office flexibility.

Responsibilities

• Review customer processes and identify implementation gaps
• Lead QMS complaints implementation workstreams
• Manage customer stakeholder and third-party communications
• Develop adoption and enhancement roadmaps
• Guide Vault and industry best-practice adoption
• Support post-implementation continuous improvement programs