Summary

This senior consultant role provides remote managed-services consulting for life sciences customers using quality management, document management, and learning management systems. The role focuses on post-go-live configuration, administration, reporting, and customer support, with occasional travel for internal or customer events.

Responsibilities

• Provide post-go-live support for multiple clients
• Configure vault applications for customer requirements
• Manage workflows, fields, layouts, and notifications
• Support quality events, capAs, audits, and training
• Import and export customer content and data
• Train users and administrators on applications
• Analyze features and maintain production environments