Summary

Gradient Labs is hiring a senior ai engineer to build and operate production ai agents for customer support and back-office operations in financial services. The role is hybrid, with candidates based in London or remotely in the UK and availability to work from the London office twice per week.

Responsibilities

• Build and operate ai agents in production
• Design tool-calling and multi-step workflows
• Create evaluation suites for real scenarios
• Curate datasets and optimize agent skills
• Contribute to shared ai platform libraries
• Prototype generative ai solutions quickly
• Analyze customer and support data