Summary

The senior account risk manager will govern strategic at-risk customer accounts across a global portfolio, coordinating finance, commercial, delivery, legal, and customer teams to protect revenue, cash flow, retention, and profitability. The role operates in a hybrid working environment and provides executive-level risk visibility, governance, and accountability.

Responsibilities

• Drive resolution of high-risk customer accounts
• Facilitate global risk reviews across regions
• Coordinate escalations for financially exposed accounts
• Maintain risk records and mitigation plans
• Monitor risks affecting renewals, collections, and churn
• Develop executive dashboards and management reports
• Lead automation of risk tracking workflows