Summary

The sales support specialist will provide regional sales operations and Salesforce support to DeepL's global sales organisation. This mid-level, six-month contract role is hybrid, with approximately two days per week in the London office and extended hours during quarter-end and year-end periods.

Responsibilities

• Own regional sales operations support in Slack
• Diagnose and resolve seller requests end to end
• Help sellers navigate Salesforce opportunities and quotes
• Correct data quality issues delaying deals
• Create documentation and self-service process guides
• Escalate recurring issues for root-cause resolution
• Provide extended support during quarter-end deal peaks