Summary

This senior programme manager role will lead customer marketing transformation programmes for AJ Bell on a one-year fixed-term contract. The role manages cross-functional delivery across marketing, digital, data, technology, and operations, including governance, budgets, risks, suppliers, and multiple workstreams. It is a hybrid position based in London, with at least 50% of working time spent in the office.

Responsibilities

• Lead end-to-end customer transformation programme delivery
• Maintain programme roadmaps and governance frameworks
• Manage workstreams, dependencies, risks, and milestones
• Oversee programme budgets and resource plans
• Coordinate CRM agency and stakeholder meetings
• Facilitate steering committees and executive updates
• Track programme benefits and business outcomes