Summary

This senior programme manager role leads a portfolio of customer marketing transformation initiatives at AJ Bell. It is a one-year fixed-term contract based in London, with hybrid working and at least 50% of working time in the office.

Responsibilities

• Lead end-to-end customer marketing transformation programmes
• Develop programme roadmaps, governance, and delivery reporting
• Manage workstreams, dependencies, risks, and delivery budgets
• Coordinate CRM agency meetings and resolve blockers
• Track programme benefits and agreed business outcomes
• Facilitate steering committees and executive updates
• Prepare impacted teams to adopt change