Summary

The senior vice president will lead stability governance within Citi’s Production Management organization, overseeing reporting frameworks, application improvement programmes, and high-priority stability initiatives. The role manages day-to-day priorities for a horizontal stability team and mentors engineers and analysts. It follows a hybrid working model, with up to two days working from home per week.

Responsibilities

• Govern monthly stability reporting across business units
• Establish global application stability KPI and SLO frameworks
• Analyze systemic stability data and propose risk mitigations
• Own improvement programmes for high-risk applications
• Oversee reviews of critical stability processes and artifacts
• Provide program oversight for priority stability initiatives
• Manage team priorities and mentor engineers and analysts