Summary

Product manager for agent development at sierra, building and shipping enterprise-grade ai agents that handle thousands of customer conversations daily. The role is in-person based in san francisco, with growing offices in multiple global locations, and requires professional fluency in spanish and english. You’ll work with engineers and customers to discover requirements, tailor agent demos, and shape the product roadmap for new agent capabilities.

Responsibilities

• Build and ship enterprise-grade ai agents
• Partner with engineers and customers on requirements
• Prepare and present agent demonstrations
• Address technical challenges in business processes
• Develop and improve virtual agents for customer needs
• Shape the product roadmap with engineering teams
• Communicate technical concepts to varied audiences