Summary

This principal-level role designs and operates Finastra's global Microsoft 365 environment, covering architecture, administration, governance, security, and L3/L4 support. The role leads large-scale tenant migrations, automation, incident escalation, and operational documentation in a hybrid working environment.

Responsibilities

• Design global Microsoft 365 service architecture
• Administer and monitor tenant services
• Establish data protection and retention policies
• Resolve complex incidents through root cause analysis
• Lead tenant-to-tenant migrations globally
• Develop PowerShell automation and operational reporting
• Maintain runbooks and technical documentation