Summary

This is a senior applications support role on Citi’s Prime Finance Production Services team in Belfast. You’ll support business-critical Prime Finance applications in a global follow-the-sun model, with a hybrid arrangement allowing up to two days working from home per week.

Responsibilities

• Provide direct user support for critical applications
• Resolve business issues across Prime Finance applications
• Maintain and enhance application monitoring solutions
• Manage incoming requests from the central ticketing queue
• Keep the platform operational during business hours
• Onboard new systems into the support group
• Deliver stability projects and improve operational processes