Summary

This junior associate role supports patients and partner organizations while helping run day-to-day pharmacy operations. The work includes handling pharmacy inquiries, supporting insurance and order processing, and assisting with packing and warehouse organization; the schedule is Monday to Friday, 9 a.M. To 6 p.M.

Responsibilities

• Respond to pharmacy support inquiries from patients
• Identify and escalate clinical questions to appropriate teams
• Record conversation attributes and surface inquiry trends
• Gather order information for pharmacy investigations
• Process insurance billing for patient orders
• Pack orders and organize the pharmacy warehouse
• Report incidents, near misses, and quality concerns