Summary

This senior associate role supports FX payments partnerships and cross-currency payment capabilities in London. The role manages external partner relationships, production issues, performance tracking and product enhancements across operations, network management, product, risk and technology teams.

Responsibilities

• Run partner calls to progress open items
• Provide escalation support for operations teams
• Manage production issues and time-sensitive escalations
• Advise on FX partner capabilities and enhancements
• Execute strategic deliverables across stakeholders
• Track partner performance with network management
• Maintain cross-functional relationships across payment teams