Summary

This mid-level operations manager role supports Veeva's global business consulting practice through process management, operational analytics, and workflow improvement. The role is remote within Veeva's work-anywhere model and supports a globally distributed practice of over 500 experts without direct authority.

Responsibilities

• Maintain operational processes across the consulting practice
• Track metrics and produce actionable leadership insights
• Audit workflows and build efficiency improvements
• Ensure accurate reporting and process adherence
• Identify root causes behind operational process gaps
• Support globally distributed teams across time zones