Summary

An associate-level operations change manager who leads operational change initiatives from initiation through implementation and stabilization. The role coordinates readiness and works across Operations, Technology, and control partners to manage delivery risks and improve processes.

Responsibilities

• Conduct operational impact assessments for new initiatives
• Lead change delivery from initiation through implementation
• Coordinate readiness for new products and processes
• Track delivery risks, issues, and dependencies
• Align scope and timelines across workstreams
• Report progress through updates and working sessions