Summary

The operations analyst handles order fulfilment and related activities for Magnet Forensics’ Order Operations team. The role supports customer orders, software licensing, invoicing, and coordination with sales and finance teams.

Responsibilities

• Process customer orders and requests within SLAs
• Create contracts, accounts, and software licenses
• Maintain Salesforce reports and workflow documentation
• Manage inventory requirements and ship customer products
• Invoice clients and prepare finance reports
• Respond to license and fulfilment inquiries
• Support sales and finance with customer and vendor paperwork