Summary

This six-month fixed-term role coordinates workload and priorities across the Onboarding Calculations team, monitoring service levels, quality and productivity. It also supports consultants and provides performance data to Team Managers; no working arrangement is specified.

Responsibilities

• Allocate and prioritise work across the team
• Balance workloads against service levels and deadlines
• Monitor workflow queues and shifting priorities
• Support consultants with queries and delivery barriers
• Track team quality and productivity against targets
• Provide regular performance and management information