Summary

This remote individual contributor role combines 24/7 NOC operations with site reliability engineering practices. The role focuses on incident response, observability, cloud and infrastructure support, and automation to improve service reliability and reduce operational toil.

Responsibilities

• Respond to 24/7 on-call incidents
• Lead major incident triage and mitigation
• Maintain service health monitoring and alerting
• Build dashboards with observability platforms
• Automate repetitive NOC and SRE tasks
• Develop scripts for operational workflows
• Support linux, cloud, and kubernetes platforms