Summary

This lead research role combines hands-on product research with people leadership and strategic direction for Wise’s Verification Experience squad. You’ll shape customer-facing verification experiences and internal tools, leading complex research and developing researchers with 6+ years of product research experience.

Responsibilities

• Set research priorities across the verification squad
• Shape product direction with customer evidence
• Lead strategic and complex research projects
• Coach researchers and manage their performance
• Combine qualitative and quantitative research evidence
• Influence product decisions with research findings
• Guide thoughtful use of AI tools