Summary

Lead product data scientist role focused on optimising AI agents for customer operations in financial services, using SQL, Python, hypothesis testing and experimentation. The role is hybrid with an office in central London and is also open to remote candidates based in the UK.

Responsibilities

• Analyse raw customer and product data
• Optimise agent performance against customer metrics
• Design and test hypotheses through experiments
• Translate analyses into agent improvements
• Build scalable self-serve analytics tooling
• Demonstrate optimisation value to customers