Summary

This lead customer marketing role sits within product marketing and turns customer successes into case studies, proof points, references, and advocacy content for B2B buyers. The role works across launches, events, sales, customer success, brand, digital, communications, and PR in a hybrid environment with office attendance twice a week.

Responsibilities

• Surface customer stories from support and sales
• Produce marquee stories and named case studies
• Prepare customers for press interviews and keynotes
• Manage customer references for sales and success
• Coordinate interviews, approvals, permissions, and publication
• Map advocacy outputs to launches and events