Summary

This remote lead consultant role at Veeva Systems delivers technology consulting for life sciences customers using Veeva Vault and related SaaS solutions. The role leads customer IT operations, release management, and enhancement roadmaps, with occasional travel and a requirement for at least five years of relevant experience.

Responsibilities

• Lead it operations for customer r&d solutions
• Act as primary customer liaison
• Manage communication across implementation stakeholders
• Oversee customer release management programs
• Plan resources and forecast release delivery
• Analyze requirements and develop adoption roadmaps
• Guide vault adoption and continuous improvement