Summary

Lead analyst supporting Wise Business operations with product analysis, decision support, and self-service analytics using SQL, Looker, and Tableau. The role focuses on customer retention and servicing, with hybrid working and benefits associated with the London office.

Responsibilities

• Derive insights to guide strategy and product decisions
• Define goals and measurable performance indicators
• Deliver analysis for fast, accurate decision-making
• Build automated data pipelines and dashboards
• Evaluate opportunities and size customer retention friction
• Help product and operations teams prioritize fixes