Summary

Lead product analyst supporting Wise Business operations, using SQL, Looker, and Tableau to guide product decisions and improve customer servicing. The role focuses on analysis, dashboards, and self-serve analytics in a hybrid working arrangement in London.

Responsibilities

• Derive insights to guide team strategy
• Define goals and measurable performance indicators
• Build dashboards for self-serve analytics
• Automate data pipelines and repetitive tasks
• Evaluate opportunities to improve product decisions
• Size friction impacts on customer retention