Summary

This junior customer success consultant manages client relationships and supports business planning for strategically important grocery clients, using consumer and retail insights to address client needs. The role includes coaching an industry insight analyst and is listed as hybrid.

Responsibilities

• Manage relationships with strategic grocery clients
• Develop understanding of client objectives and investments
• Lead joint business planning and track success measures
• Conduct quantified business opportunity and client reviews
• Coach the industry insight analyst on Full View delivery
• Drive AI Arthur Analyst adoption with clients
• Identify sales opportunities and refer them to account development