Summary

This mid-level IT support role provides frontline technical support and manages employee hardware, software, and related vendor services. The role is based in one of the listed offices and requires five days per week in office.

Responsibilities

• Troubleshoot employee hardware, software, and network issues
• Resolve incoming IT support requests
• Coordinate vendor procurement, repairs, and equipment maintenance
• Manage hardware and software inventories
• Maintain onboarding and device imaging workflows
• Support the technical and AV aspects of all-hands events