Summary

This mid-level role supports SME broker partners within Aviva’s group protection team, handling queries, guiding digital platform adoption, and managing adviser relationships. It is a hybrid position, with most employees spending at least 50% of their time in the office.

Responsibilities

• Support sme broker partners with queries
• Guide brokers through the aviva rate review process
• Help brokers use the digital platform
• Manage the adviser panel and broker relationships
• Provide responsive telephone and written guidance
• Handle multiple support tasks proactively