Summary

The global program manager will own complex, enterprise-scale R&D Vault implementation programmes for strategic life sciences customers across Europe. The role aligns Veeva's sales, product, strategy, and services teams, governs customer transformation roadmaps, and leads executive-level delivery. It is a full-time hybrid role based in the EU or UK, combining remote work with on-site customer engagement.

Responsibilities

• Own global r&d vault implementation programmes
• Align sales, product, strategy, and services teams
• Define customer r&d transformation roadmaps
• Negotiate services contracts and implementation proposals
• Anticipate risks and resolve complex escalations
• Oversee transitions into post-deployment operations
• Communicate programme status to executive stakeholders