Summary

This founding operator role focuses on supporting, retaining, and expanding existing recruitment technology customers using Jill's AI-powered hiring platform. It is a hands-on individual contributor position based in the London office five days a week, with responsibility for customer relationships, adoption, expansion, delivery workflows, and product feedback.

Responsibilities

• Reach out to existing customers proactively
• Own relationships across a customer portfolio
• Drive adoption and customer hiring outcomes
• Expand revenue from existing accounts
• Improve customer enablement and delivery workflows
• Build agents and test new features
• Feed structured customer insights to engineers